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Competition Keywords

The system allows you to enter 3 competition keywords / trigger words. Those keywords are the words that users will need to SMS in order for the entry to be allocated to your SMS Competition.

Incorrect Keyword Usage:
An example of an entry that will NOT work and not be allocated to your account

Keyword you have reserved:

"win"

You advertise:

SMS Entry Reads:

Joe Bloggs

This entry will not be allocated to your account because it does not include the word "win".

Correct Keyword Usage:
This is an example of an entry that will be allocated to your account.

Keyword you have reserved:

"win"

You advertise:

SMS the word "win" to be entered into the draw.

SMS Entry Reads:

win

Success this entry will be allocated to your account because it matches the keyword you have reserved.
(PS: Upper or Lower case is not a factor)

Important:

The first word that users SMS in needs to be YOUR KEYWORD, if it is not, then it will not work!

Q: Will the following entry work if I have reserved the keyword win? "win joe bloggs 0115555555"

A: Yes, because the first word is win, therefore it will be allocated to your account.

Q: What if I don't have a VAT number ?
A: Not a problem, just enter 00000. It will mean that you won't be able to claim the VAT for any of the invoices.

Q: What is "Campaign Name" ?
A: That will be the name of your campaign on your system, it will help you to identify different competitions you may be running.

Q: What is "Order Number" ?
A: This is for your own personal records to keep track of the competitions you setup, use whatever numbers you like.

Q: Can I have more than 1 keyword ?
A: Yes, we encourage clients to use more than 1 keyword. You might want to have the incorrect spelling of the word just incase your entrant makes a mistake!

Q: The system says that you have to change the trading name, even if the trading name is right !
A: What you need to do is make sure the name does not contain any specials characters.

Step 1:
Is your competition active ?

Step 2:
Has it been approved by Admin ?

Step 3:
What is the start date for your competition ?

Step 4:
Did you send in the correct SMS keyword ? i.e. The keyword that you specified on the system, when setting up your competition.

Step 5:
Did you set up your SMS Competition on the demo account ? If yes, then no you will not receive a reply.

Once your SMS Competition has been created you are able to add new SMS keywords or remove SMS keywords, you are also able to edit the SMS response for your SMS competition.

Step 1: Click on current campaigns. Then select load report.

Step 2: Select the SMS Competition you wish to edit then press the edit button.
Edit your SMS Competition

Step 3: Change the reply message, then once you have finsihed press "SAVE"

Edit reply SMS Add SMS keywords, Remove SMS keywords, edit reply SMS Add / Remove SMS Keywords

Step 1:
Once you have logged into the Bulk SMS system, click on "Send SMS".

Under "Select an Option", right at the bottom you will see "Buy Package - EFT". Select that option, then you will see a window pop open and say:

"Initiating e-Commerce.... Depending on your bandwidth, this may take several seconds. Please wait..."

Step 2:
Once the page has opened you will see a form that you need to complete and a drop down menu of the number of SMS' you wish to purchase. Complete the form to send through the request.

Step 3:
Please Note: You have not yet purchased the SMS' you have merely placed an order, an automated email will be sent through to you to confirm the order.

You will still need to make payment for the SMS' then once you have made the payment you will need to fax / email through the proof of payment.

Once the proof of payment has been received, your SMS' will be released.

Temporary Internet Files & Cookies

What is most likely happening is your machine is caching the old info - which means it is storing it in its memory and not looking for the new info.

Step 1: Try and press CTRL+F5, this is a super refresh and tells the server to send the new info through, rather than trying to use the old info. However if this does not work then...

Step 2: Delete your temporary internet files, and also clear your cookies.

This is done on your browser:
Click - Tools / Internet Options / Then under "Browsing History" follow the instructions.

The National Lotteries Board has been established in terms of the Lotteries Act, No. 57 of 1997 to regulate all lotteries in South Africa. The definition of a lottery in terms of the Act is “any game, scheme or plan where the prize is distributed by luck or chance”. In other words if there is a “draw” to determine the winner, it is a lottery.

Only two types of lotteries are legal i.e. the National Lottery “Lotto” and “raffles” conducted by non-profit organisations. All others are therefore illegal.

However, a company or profit making entity may conduct promotional competitions. A promotional competition is a lottery whereby goods or services of that specific entity are being promoted for example Coke or Vodacom. It is of vital importance that the promotional aspect of the competition is being clarified. If for example a competition is conducted where the public sms or enter into the competition, without a specific product being promoted i.e. “sms a number and you can win a car”, then that competition is an illegal lottery and not a promotional competition as nothing is being promoted.

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