Why would you want us to maintain your website? Firstly, it frees you up to run your business, instead of having to spend numerous hours maintaining your site. Secondly, old, outdated content is just not great & there is nothing more frustrating. Thirdly, your website needs to grow with your business, not lag behind it.
Once Off Website Maintenance Details :

Per Hour Rate:
R 385 exVAT
Hourly rate charged for once off website maintenance during office hours.

Billable Increments:
Hourly
Billable time increments for any changes to a website.

First Time Changes to a Website (
Min no. of hrs):
2 Hours
"First time changes" refer to any website maintenance requests that we get for websites we have not designed. The reason we charge a minimum of two hours for any website we have not designed, is that we include an additional hour to get familiar with the site & its structure.
PLEASE NOTE: This will only apply to websites that Afridesign has not designed.

Turn around Time:
1st come, 1st served
A 50% deposit for the quoted changes will be required before any work commences. Upon receipt of payment, the project will be added to our project list and processed on a first come, first served basis. However, the Afridesign team will still give you an indication of when your changes will be completed.
Once Off Website Maintenance Can Include :

Content Updates:
Website content updates include: Editing existing content on a website, adding additonal content or pages as well as image editing.

Product Updates:
Ecommerce website product updates include: editing existing products on a website and adding additonal products.

Website Traffic Analysis:
Afridesign is able to give Website Traffic Analyses, reporting on visitor trends, and possible solutions to increase website traffic. (This requires Google Analytics to be embeded on your website)

Broken Links Check:
We also check to see if you have any broken links on your website. If we find any, we will repair them.

Specifications Document Creation:
We are happy to create / draft a Specifications Document for your website or a new website.

After Hours Support:
Once off changes will not be processed after normal office hours.

Complete Website Redesign:
A complete website redesign is not included. Should you need a complete redesign, you will be required to provide us with a complete specifications document so that we may quote accordingly on the project.
What our clients have to say
Amazing, fantastic, wonderful, tremendous, stupendous!!!!!! I am so delighted :)))))))) THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU!!!!!!!

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Frequently Asked Questions
Over the years, many companies have entrusted (we use the word entrust because we understand the importance of a company's website) their website and online presence to Afridesign. We have maintained simple HTML websites to complex intranet databases. No matter the size or the scope of the website, we aim to provide fast and efficient service.
SLA / Monthly Website Maintenance Packages :
Starter
Bronze
Silver
Gold

Monthly Fee: (exVAT)
R 350
R 650
R 1600
R 6500
Monthly fee for website maintenance.

Total Hrs:
Total number of available hours per month.

Per Hour Rate:
(R 350)
(R 325)
(R 230)
(R 216)
Hourly rate charged for once-off website maintenance during office hours.

Billable Increments:
30 min
30 min
15 min
15 min
Billable time increments for any changes to a website.

Updates are processed within:
24 hrs
24 hrs
12 hrs
3 hrs
The amount of time that it will take to get started on the changes.

Max No. of Hours that Carry Over:
This is the maximum number of hours that can be carried over to the next month. Please note that the maximum number of hours that can be accumulated, can not exceed 50% of your normal allocation of monthly hours.
i.e. If you opt for the SME package, you can not accrue more than 3.5 hours at any given time. Therefore, the maximum number of hours that can potentially be available to you in a month, is not more than 10.5 hours.

Annual / Biannual Payment Discount:
Should you make an upfront biannual or annual payment, you will receive a discount on your monthly maintenance.
Biannual Payment: Receive a 1/2 month discount.
Annual Payment: Receive a 1 month discount.
Biannual / Annual Payment - Flexi Hours: *
If you pay biannually or annually, you can use your total number of hours when you need them. Which means that during quiet times, you can "store" your hours. During busy times you can then make use of the hours at your disposal for the entire year. Hours will expire at the end of the 12 month period.
PLEASE NOTE: You can only make use of this option if you pay biannually or annually.

Monthly Usage Reports:
We also provide Monthly reports outlining the total number of hours that have been used.
Please Note: The following pricing structure only applies to websites that Afridesign has designed.
Monthly Website Maintenance details :

Content Updates:
Website Content Updates include: Editing existing content on a website, adding additonal content or pages as well as image editing.

Product Updates:
Ecommerce Website Product Updates include: Editing existing products on a website & adding additonal products.

Website Traffic Analysis:
Afridesign can give Website Traffic Analyses and reporting on visitor trends and possible solutions to increase website traffic. (This requires Google Analytics to be embedded on your website)

Broken Links Check:
We also check to see if you have any broken links on your website. If we find any we repair or delete them.

Specifications Document Creation:
We are happy to create / draft a Specifications Document for your website, or a new website.

After Hours Support:
After hours support is included in some of our website maintenance packages.

After Hours Support - Max No. of Hours:
This is the total number of after hours support that will be allocated to you per month. Please note this is not over and above the total number of hours allocated to you. Rather, it is included as part of the total number of hours allocated to you for your selected package.

Complete Website Redesign:
A complete website redesign is not included. Should you require a complete redesign, we will need you to provide a complete specifications document in order for us to quote accordingly on the project.
What our clients have to say
This is perfect I’m happy!

+ more client testimonials
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