NOTICE

 

Time to Take a Breath – Important Notice about your Web / SMS Services.

2020-07-28

Dear Customer,

We are certainly living through a historic time, and we are all trying our best to navigate our way through it.

Since our President, Mr Ramaphosa, instituted the nationwide Lockdown on 19 March 2020, the Afridesign Team has continued to work tirelessly to ensure that our customer’s services have gone on uninterrupted.

Although we are grateful to have been able to keep working through Lockdown, it has meant our team has not had a moment of respite since the 19th March, often times working even harder than normal to meet the needs of our customers while juggling the new normal of home life.

We value our staff immensely, and all things considered, we will be doing something unique for our staff so that they can rest up and return even stronger.

The 9th of August is Women’s Day making Monday the 10th of August a public holiday.

We have decided to close business from the 6th of August until the 10th of August, opening up again on the 11th.

This is our way of saying thank you to our awesome team for all the effort and work they have put in during lockdown giving them an opportunity to take an uninterrupted 5 day break.

What does this mean for you as our Customer?

All our systems will be online, functional and monitored during this time.

SMS Services

SMS Customers will be able to send SMS’ during this time, however, you will not be able to purchase any additional credits between the 6th and 10th of August.

Any SMS Credits ordered and paid for before the 5th of August will be allocated to your account.

However any SMS Credits ordered & paid for between the 6th to the 10th of August will only be allocated on the 11th of Aug.

Website Services

No new Websites can be ordered and no updates to websites will be provided between the 6th and 10th of August.

Any urgent website updates will need to be sent to us before 5th of August to ensure they are completed before we close.

Updates received from 6-10th August will be attended to from the 11th August on a first come first serve basis.

We would also like to take this opportunity to say thank you to all our customers for entrusting us with your Website & SMS needs, we sincerely value your patronage!

Keep safe and keep warm!

Kind regards,
The Afridesign Team

 

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